Frequently Asked Questions

Everything you need to know about your INAIRSPACE experience.

What is the standard shipping time for electronics?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, and tracking information will be emailed as soon as your package departs our warehouse.

Do my electronics come with a manufacturer warranty?

Yes, all hardware and electronic devices sold on INAIRSPACE come with a minimum 12-month limited warranty covering manufacturing defects. Please refer to the specific product documentation for extended coverage details.

What is your return policy for open-box items?

We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and accessories to be eligible for a full refund. A restocking fee may apply to items returned in damaged original packaging.

Are the products sold on INAIRSPACE genuine and authentic?

Absolutely. We are an authorized retailer for every brand we carry. All products are 100% authentic, brand new, and sourced directly from the manufacturers or verified distributors.

How can I track my order status?

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to our tracking portal. You can also view your order status by logging into your INAIRSPACE account dashboard.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and select 'Buy Now, Pay Later' options like Affirm for eligible high-value electronic purchases.